Why a Client Web Portal is Better Than Excel and Emails
Still managing clients in Excel? Discover how a custom web portal can save you time, reduce errors, and improve client satisfaction.
You have a great responsive website. Customers use it, orders are coming in. So why should you invest thousands of euros in a mobile app? The answer is not always straightforward, but there are situations where an app is a "game-changer".
The web is great for acquiring new customers through Google. It is universal and works everywhere. An app is a tool for keeping the customers you already have. It offers a better experience and features the web simply cannot reach.
The first reason is offline mode. If your users need to work with data without an internet connection, field technicians and travelers being the obvious cases, the web will not cut it.
The second is phone hardware. GPS, camera, gyroscope, Bluetooth. The web gets limited access to these, an app gets full access.
Third are push notifications. "Your item has been shipped" or "We have a discount for you". Open rates on notifications beat email by a wide margin.
And the fourth is frequency. If a customer uses your service daily, whether that is banking, fitness, or social networks, an app beats typing a URL every time.
Loyalty program. Cards in the wallet are a thing of the past. An app where the customer sees their points, discounts, and receives notifications about promotions builds loyalty much more effectively.
An app is not a replacement for a website. It is the next step in the evolution of your digital business.
Thinking about your own app? We will help you analyze if a mobile app is the right move for you, and then develop it for both iOS and Android. Check out our service.
Still managing clients in Excel? Discover how a custom web portal can save you time, reduce errors, and improve client satisfaction.

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