When State e-Services Go Down: Architecture Principles for Reliable Public Systems
The recent ESKN outage exposed systemic weaknesses in Slovakia's public IT infrastructure. What architecture principles can prevent future failures?
Public procurement without technical flaws
For contracting authorities and bidders. Both sides of the table.
We write technical documentation for IT procurements and the bids that answer them. Municipalities, agencies, state-owned firms, and private bidders — we know what auditors check.
What we build together
01
Subject of contract
A technical description of the IT solution that doesn't restrict competition but still selects a vendor who can actually deliver. With active procurement law in mind.
02
Tender documentation and criteria
Evaluation criteria, contract terms, SLAs, timeline. Documentation that passes EC audits and NKÚ inspections without remarks.
03
Technical bids for bidders
On the bidder side, we prepare proposals that score. Reference projects, architecture design, staffing plan, delivery methodology.
04
Compliance and conformity review
Before submission, we review all documentation against Law 343/2015, EU directives, and the authority's internal rules. No surprises during inspection.
05
Bid evaluation and appeals
We assist the evaluation committee in assessing bids. Or conversely — we prepare an appeal with technical argumentation against a Public Procurement Office decision.
06
Contract terms and SLAs
IT delivery contracts where penalties, SLAs, and acceptance criteria protect both sides. Not an internet template.
01
Subject of contract
A technical description of the IT solution that doesn't restrict competition but still selects a vendor who can actually deliver. With active procurement law in mind.
02
Tender documentation and criteria
Evaluation criteria, contract terms, SLAs, timeline. Documentation that passes EC audits and NKÚ inspections without remarks.
03
Technical bids for bidders
On the bidder side, we prepare proposals that score. Reference projects, architecture design, staffing plan, delivery methodology.
04
Compliance and conformity review
Before submission, we review all documentation against Law 343/2015, EU directives, and the authority's internal rules. No surprises during inspection.
05
Bid evaluation and appeals
We assist the evaluation committee in assessing bids. Or conversely — we prepare an appeal with technical argumentation against a Public Procurement Office decision.
06
Contract terms and SLAs
IT delivery contracts where penalties, SLAs, and acceptance criteria protect both sides. Not an internet template.
Frameworks and tools we work with
IT public procurement has its own rules — we know them
Open procedure
Standard process for contracts above €215k
DPS
Dynamic Purchasing System — fast mini-competitions
Framework agreement
Multiple suppliers, 2-4 year period
Official Gazette
Publication, Q&A responses, minutes
Law 343/2015
Slovak public procurement act
EU Directives
2014/24/EU for classic procurement
PPO oversight
Preparation for ex-ante and ex-post audits
EU fund rules
Cost eligibility, publicity, archival
Open procedure
Standard process for contracts above €215k
DPS
Dynamic Purchasing System — fast mini-competitions
Framework agreement
Multiple suppliers, 2-4 year period
Official Gazette
Publication, Q&A responses, minutes
Law 343/2015
Slovak public procurement act
EU Directives
2014/24/EU for classic procurement
PPO oversight
Preparation for ex-ante and ex-post audits
EU fund rules
Cost eligibility, publicity, archival
How we work
1
Initial alignment
We meet, understand the project and the procurement goal. We advise which procedure fits — open, restricted, DPS, or framework agreement.
2
Documentation preparation
Subject, technical specifications, evaluation criteria, contract terms. We iterate versions until it's exactly what you need.
3
Announcement and conduct
We assist with the Gazette publication, answering bidder questions, and the evaluation committee work.
4
Post-award
The contract you sign is technically defensible during NKÚ inspection or an EC audit.
FAQ
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